- On long-distance allenatore tickets purchased at Bilancia scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the cedola office.
How do Volte register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private distretto) Esatto see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as a user of the system. Puro do this, go to the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be di nuovo-mailed esatto you, and you can then log on and carry out most operations. Registration is per card (not per user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out cammino the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing puro do so can obtain direct information regarding casinò ruby fortune the number of journeys made and the amount spent on their card by registering for access to the Private Area of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I apice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and cedola offices.
- Automatic primo posto-up machines at the bus stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Augure of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, via the private dipartimento of the website, providing you are verso registered user.
How much credit can Volte load onto my card?
You can culmine up from �5 to per maximum of �300, in multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line vertice-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and sommita-ups made after h take an superiore day onesto become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Bilancia scontrino offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
What are the advantages of registering for the MUGI system (MUGI private dipartimento)?
Posted By ahamad February 13, 2026How do Volte register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private distretto) Esatto see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as a user of the system. Puro do this, go to the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be di nuovo-mailed esatto you, and you can then log on and carry out most operations. Registration is per card (not per user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out cammino the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing puro do so can obtain direct information regarding casinò ruby fortune the number of journeys made and the amount spent on their card by registering for access to the Private Area of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I apice up my MUGI card?
How much credit can Volte load onto my card?
You can culmine up from �5 to per maximum of �300, in multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line vertice-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and sommita-ups made after h take an superiore day onesto become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Bilancia scontrino offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
Recent Posts
Recent Comments