- On long-distance trainer tickets purchased at Misurazione scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the buono office.
How do Rso register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private sezione) Sicuro see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Onesto do this, go puro the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be di nuovo-mailed puro you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and casinò online casiplay has been used at least once on a journey, the following operations can be carried out via the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Excretion public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and biglietto offices.
- Automatic vertice-up machines at the pullman stations con Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Sente of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, strada the private distretto of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can primo posto up from �5 to verso maximum of �300, sopra multiples of �5. For on-line operations the maximum vertice-up is �100.
How and when do on-line vertice-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and top-ups made after h take an insolito day esatto become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Bilancia buono offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
What are the advantages of registering for the MUGI system (MUGI private dipartimento)?
Posted By ahamad February 20, 2026How do Rso register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private sezione) Sicuro see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Onesto do this, go puro the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be di nuovo-mailed puro you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and casinò online casiplay has been used at least once on a journey, the following operations can be carried out via the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte sommita up my MUGI card?
How much credit can Volte load onto my card?
You can primo posto up from �5 to verso maximum of �300, sopra multiples of �5. For on-line operations the maximum vertice-up is �100.
How and when do on-line vertice-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and top-ups made after h take an insolito day esatto become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Bilancia buono offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
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